Effect of Questionnaire Order on Ratings of Perceived Quality and Experienced Affect
Published in 4th International Workshop on Perceptual Quality of Systems , 2013
Antons, J.-N., Arndt, S. & Schleicher, R.
We test whether the order of administering quality and affect questionnaires biases reported outcomes in audiovisual QoE studies. Across counterbalanced sequences, presenting affect scales before overall quality yields systematically different ratings compared to the reverse order. The findings underscore the need for standardized, order-aware protocols to ensure comparability of subjective assessments.
Recommended citation: Antons, J.-N., Arndt, S. & Schleicher, R. (2013, September). Effect of Questionnaire Order on Ratings of Perceived Quality and Experienced Affect. Paper presented at the 4th International Workshop on Perceptual Quality of Systems (PQS 2013), Vienna, Austria. http://doi.org/10.21437/PQS.2013-3