User Experience in Authentication Research: A Survey
Published in 5th International Workshop on Perceptual Quality of Systems (PQS 2016), 2016
Kraus, L., Antons, J.-N., Kaiser, F. & Möller, S.
This survey reviews UX aspects of user authentication, covering memorability, effort, error tolerance, perceived security, and context of use across passwords, biometrics, and multi-factor methods. We synthesize empirical findings and highlight trade-offs between security and convenience. The paper outlines a research agenda for UX-centered authentication design and evaluation.
Recommended citation: Kraus, L., Antons, J.-N., Kaiser, F. & Möller, S. (2016, August). User Experience in Authentication Research: A Survey. Paper presented at the 5th International Workshop on Perceptual Quality of Systems (PQS 2016), Berlin, Germany. https://doi.org/10.21437/PQS.2016-12