Exploring users’ sense of safety in public using an Augmented Reality application

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Nowadays, Augmented Reality (AR) is available on almost all smartphones creating some exciting interaction opportunities but also challenges. For example, already after the famous AR app Pokemon GO was released in July 2016, numerous accidents related to the use of the app were reported by users. At the same time, the spread of AR can be noticed in the tourism industry, enabling tourists to explore their surroundings in new ways but also exposing them to safety issues. This preliminary study explores users' sense of safety when manipulating the amount and UI elements visualization parameters of Point of Interest (POI) markers in a developed AR application. The results show that the amount of POI markers that are displayed is significant for participants' sense of safety. The influence of manipulating UI elements in terms of “transparency”, “color”, and “size” cannot be proven. Nevertheless, most tested people stated that manipulating transparency and size somehow influences their sense of safety, so a closer look at them should be taken in future studies.

Recommended citation: Vergari, M., Kojic, T., Bertges, N., Vona, F., Voigt-Antons, J.-N. & Möller, S. (2023,June). Exploring users’ sense of safety in public using an Augmented Reality application. Paper presented at the 15th International Conference on Quality of Multimedia Experience (QoMEX 2023), Ghent, Belgium. https://doi.org/10.1109/QoMEX58391.2023.10178675