Influence of Personality and Communication Behavior of a Conversational Agent on User Experience and Social Presence in Augmented Reality
Koleva, K. G., Vergari, M., Kojić, T., Möller, S. & Voigt-Antons, J.-N.
Paper presented at the IEEE Conference on Virtual Reality and 3D User Interfaces (IEEE VR 2024), Orlando, FL, USA
Abstract
A virtual embodiment can benefit conversational agents, but it is un-clear how their personalities and non-verbal behavior influence the User Experience and Social Presence in Augmented Reality (AR). We asked 30 users to converse with a virtual assistant who gives recommendations about city activities. The participants interacted with two different personalities: Sammy, a cheerful blue mouse, and Olive, a serious green human-like agent. Each was presented with two body languages - happy/friendly and annoyed/unfriendly. We conclude how agent representation and humor affect User Experi-ence aspects, and that body language is significant in the evaluation and perception of the AR agent.
Record
- Reference
[C73]in the Publikationsverzeichnis - TypeConference paper
- Year2024
- Research lineXR & Spatial Interaction
- NotePreprint at arXiv:2403.09883; this entry cites the published version.
- Identifier
2024-03-14-C71
BibTeX
@inproceedings{voigtantons2024c73,
author = {Koleva, K. G. and Vergari, M. and Kojić, T. and Möller, S. and Voigt-Antons, J.-N.},
title = {Influence of Personality and Communication Behavior of a Conversational Agent on User Experience and Social Presence in Augmented Reality},
year = {2024},
booktitle = {Paper presented at the IEEE Conference on Virtual Reality and 3D User Interfaces (IEEE VR 2024), Orlando, FL, USA},
doi = {10.1109/VRW62533.2024.00261},
}