Effect of external characteristics of a virtual human being during the use of a computer-assisted therapy tool
Published in International Conference on Human-Computer Interaction (HCII 2024), 2024
Ashrafi, N., Neuhaus, V., Vona, F., Peric, N., Shiban, Y., & Voigt-Antons, J.-N.
We examine how a virtual helper’s external features—face realism, attire, and age cues—affect user trust, compliance, and perceived empathy in a therapy-support tool. In controlled tasks, participants interact with varied agent appearances while we capture subjective and behavioral outcomes. Results inform appearance choices that respect clinical expectations without undermining accessibility or comfort.
Recommended citation: Ashrafi, N., Neuhaus, V., Vona, F., Peric, N., Shiban, Y., & Voigt-Antons, J.-N. (2024, June). Effect of external characteristics of a virtual human being during the use of a computer-assisted therapy tool. Paper presented at the International Conference on Human-Computer Interaction (HCII 2024). Washington DC, USA. https://doi.org/10.1007/978-3-031-60428-7_1