User Experience in Authentication Research: A Survey

Abstract

This survey reviews UX aspects of user authentication, covering memorability, effort, error tolerance, perceived security, and context of use across passwords, biometrics, and multi-factor methods. We synthesize empirical findings and highlight trade-offs between security and convenience. The paper outlines a research agenda for UX-centered authentication design and evaluation.

BibTeX

@inproceedings{voigtantons2016c39,
  author    = {Kraus, L. and Antons, J.-N. and Kaiser, F. and Möller, S.},
  title     = {User Experience in Authentication Research: A Survey},
  year      = {2016},
  booktitle = {Paper presented at the 5th International Workshop on Perceptual Quality of Systems (PQS 2016), Berlin, Germany},
  doi       = {10.21437/PQS.2016-12},
}