User Experience of Web Browsing - The Relationship of Usability and Quality of Experience
Published in 10th International Conference on Quality of Multimedia Experience (QoMEX 2018), Sardinia, Italy, 2018
Voigt-Antons, J.-N., Hoßfeld, T., Egger-Lampl, S., Schatz, R. & Möller, S.
This poster explores how classic usability attributes (e.g., efficiency, learnability) interact with network- and content-driven QoE factors during web browsing. Empirical evidence suggests that minor usability frictions can amplify perceived quality degradations under constrained networks, whereas clear information scent and responsive layouts mitigate them. We propose a joint measurement approach and discuss implications for cross-layer optimization.
Recommended citation: Voigt-Antons, J.-N., Hoßfeld, T., Egger-Lampl, S., Schatz, R. & Möller, S. (2018, May). User Experience of Web Browsing - The Relationship of Usability and Quality of Experience. Poster presented at the 10th International Conference on Quality of Multimedia Experience (QoMEX 2018), Sardinia, Italy. http://doi.org/10.1109/QoMEX.2018.8463383