Exploring Augmented Table Setup and Lighting Customization in a Simulated Restaurant to Improve the User Experience

Abstract

This study explored a concept for using Augmented Reality (AR) glasses to customize augmented table setup and lighting in a restaurant. The aim was to provide insights into AR usage in restaurants and contribute to existing research by introducing an extendable and versatile concept for scholars and restaurateurs. A controlled laboratory study, using a within-subjects design, was conducted to investigate the effects of a customizable augmented table setup and lighting on user experience (UX), perceived waiting time, psychological ownership and social acceptability. A simulated restaurant environment was created using 360° image in Virtual Reality (VR). The study implemented default and customizable table setup and lighting. Results from a paired samples t-test showed a statistically significant effect of table setup and lighting on pragmatic quality of UX, hedonic quality of UX, overall UX, Valence, Dominance, psychological ownership and affect. Furthermore, table setup had a significant effect on Arousal and perceived waiting time. Moreover, table setup significantly affected AR Interaction-, Isolation-, and Safety acceptability, while lighting only affected AR Interaction acceptability. Findings suggest that these investigated variables are worth considering for AR applications in a restaurant, especially when offering customizable augmented table setup and lighting.

BibTeX

@inproceedings{voigtantons2024c83,
  author    = {Motowilowa, J. and Vergari, M. and Kojic, T. and Warsinke, M. and Möller, S. and Voigt-Antons, J.-N.},
  title     = {Exploring Augmented Table Setup and Lighting Customization in a Simulated Restaurant to Improve the User Experience},
  year      = {2024},
  booktitle = {Paper presented at the 26th IEEE International Symposium on Multimedia (IMS 2024), Tokyo, Japan},
  doi       = {10.1109/ISM63611.2024.00052},
}