Comparing robot, avatar, and voice assistance in PROMIS administration – a cross-randomized controlled trial
Published in Paper presented at the 11th Annual PROMIS International Conference (PROMIS 2025), Milwaukee, Wisconsin, USA, October 2025, 2025
Marquardt, M., Ashrafi, N., Balcerek, M., Compagna, D., Graf, P., Harnisch, P., Hillmann, S., Köllner, V., Papst, L., Voigt-Antons, J.-N., Zöllick, J. & Fischer, Felix
We compare three assistance modalities—social robot, embodied avatar, and disembodied voice—for administering PROMIS questionnaires in clinical settings. Outcomes include completion time, missing data, user trust, workload, and perceived empathy across diverse patient groups. Findings highlight trade-offs between efficiency and engagement and inform the selection of assistance for equitable, high-quality PROM capture.
Recommended citation: Marquardt, M., Ashrafi, N., Balcerek, M., Compagna, D., Graf, P., Harnisch, P., Hillmann, S., Köllner, V., Papst, L., Voigt-Antons, J.-N., Zöllick, J. & Fischer, Felix (2025, October). Comparing robot, avatar, and voice assistance in PROMIS administration – a cross-randomized controlled trial. Paper presented at the 11th Annual PROMIS International Conference (PROMIS 2025). Milwaukee, Wisconsin USA.